Frequently Asked Questions
Return Policy
Thank you so much for shopping with us! We truly appreciate your support and hope you love your purchase.
Please note that all sales are final. Because of the nature of our products we’re unable to accept returns, exchanges, or offer refunds once an order has been placed.
That said, your happiness matters to us! If your order arrives damaged, defective, or incorrect, please contact us within 7 days of receiving your package, and we’ll try our best to make it right as quickly as possible.
We’re always here to help with sizing, product details, or any questions you may have before you purchase. Just reach out to us at villadiverdi@villadiverdi.com and we’ll be happy to assist.
Thank you for understanding and supporting our small business!
Shipping
We’re so excited for you to receive your order! Please refer to the product page as each item may have a different processing time. We carefully pack each item to ensure it arrives in perfect condition.
At checkout, you’ll be able to see and choose from different shipping options based on your location and delivery preferences.
Once your order ships, you’ll receive a confirmation email with tracking details so you can follow your package every step of the way.
Thank you for your patience and support! we can’t wait for your order to arrive!
How to Contact us
We’re always happy to hear from you! Whether you have a question about your order, need help with sizing, or just want to say hello, we are here to help.
You can reach us anytime at villadiverdi@villadiverdi.com. We do our best to respond to all messages within 5 business days.
Thank you for being part of the Villa di Verdi community!